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Post by pmiklashevich »

Hi! Every time I get an email from forum at bryntum.com Gmail treats it as a phishing email and shows this message to me:

Be careful with this message
Gmail could not verify that it actually came from bryntum.com. Avoid clicking links, downloading attachments, or replying with personal information.

Could you please try to fix it?

Снимок экрана 2022-08-09 в 16.31.49.png
Снимок экрана 2022-08-09 в 16.31.49.png (222.87 KiB) Viewed 189 times

Also it would be nice if you can update the email markup a bit and make it easy to read the reply. Just try to make it look modern :-)

Снимок экрана 2022-08-09 в 16.36.42.png
Снимок экрана 2022-08-09 в 16.36.42.png (203.42 KiB) Viewed 189 times

Best regards,
Pavel

Pavlo Miklashevych
Sr. Frontend Developer


Post by mats »

Thanks for reporting this. Could you please email me the raw message headers gmail shows?


Post by pmiklashevich »

SPF is NEUTRAL with IP 93.188.3.52. Here is the full source. I updated my real email with "my.email".

Delivered-To: my.email@gmail.com
Received: by 2002:a05:6402:3786:0:0:0:0 with SMTP id et6csp4620453edb;
        Tue, 9 Aug 2022 08:37:20 -0700 (PDT)
X-Google-Smtp-Source: AA6agR48XM4A17j8TAVHIUWM7SKq/2G0ebCclN6cZ4qlQpdcb7g/6uukeeEze5Y2tYoq9jauxyuK
X-Received: by 2002:a2e:b8d1:0:b0:25f:f4fb:357 with SMTP id s17-20020a2eb8d1000000b0025ff4fb0357mr1009940ljp.66.1660059440767;
        Tue, 09 Aug 2022 08:37:20 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1660059440; cv=none;
        d=google.com; s=arc-20160816;
        b=khcz3s8I6Y6ze9I4Pcen6zYd7zXrX6YbvyY+BRi/uYFZzwy4T7582NpTJ5nGUK/sAR
         IORJa7AZDYLuiua1/EzVw/4bwkbvQY55q3xrMeI7bK6QpkvagwpWF2nJ+GaQCvpr3dyQ
         IP47xg2nf1xRh7Sm9eSt3sfMA3prCV+qS+xSD+eYBZ1FxlY+EvgipQUgOf1BLBQ0RUwR
         Jc4cRdZ6jdXD2zJXx4tBklT8rxdku27HhzN8gSLJ7Xowe1U5p3NHkDzUieh0Ozxe3KDg
         t/ImdZZLvIBA0ikOk8hyumgePwkTxsDwO4+5L6Iy1vlFfTKCENe8B7JSdWZsdqdQBe+e
         6Nog==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:date:message-id:mime-version:sender
         :reply-to:from:subject:to;
        bh=ugPvZWL0LIFzaQ8ue8MQlupK381tyGAiXbW/l9cfvg4=;
        b=nC+XqzFHoPd++LS0w8lDxurtUeUkNP3TXZIWunorPDMxsXPRRPmhai3lAvB7h2xCMq
         xUmXLYtSge1Hyn8YAGNCVSTRrqPHt2HHncFo2mu/7xKnP/1RZgw1ajddP3sgGQJQELUd
         WAFdlT3RuTw5qXJxOb7QpPxeGjPhRcTyf2ZcaQCv308QukV+PxSCFbM3qzpoJBcEH7YE
         nkcSiqmSOB9eMbMX0xPibr8abwdYZ1POUDNICJUUsQdQ1gtlu+ydoQ6luBjmLw6T3+7B
         +0NiHFFt3cd2qo6U51wH5Aq5rGzu8q3HbDsVg8Z/aPM+A1lEg5AH63oLIhThrSpeczkz
         03oQ==
ARC-Authentication-Results: i=1; mx.google.com;
       spf=neutral (google.com: 93.188.3.52 is neither permitted nor denied by best guess record for domain of www@www.bryntum.com) smtp.mailfrom=www@www.bryntum.com
Return-Path: <www@www.bryntum.com>
Received: from smtp.outgoing.loopia.se (smtp.outgoing.loopia.se. [93.188.3.52])
        by mx.google.com with ESMTPS id m17-20020a2e9111000000b0025fe2049bcesi50914ljg.153.2022.08.09.08.37.20
        for <my.email@gmail.com>
        (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
        Tue, 09 Aug 2022 08:37:20 -0700 (PDT)
Received-SPF: neutral (google.com: 93.188.3.52 is neither permitted nor denied by best guess record for domain of www@www.bryntum.com) client-ip=93.188.3.52;
Authentication-Results: mx.google.com;
       spf=neutral (google.com: 93.188.3.52 is neither permitted nor denied by best guess record for domain of www@www.bryntum.com) smtp.mailfrom=www@www.bryntum.com
Received: from s811.loopia.se (localhost [127.0.0.1]) by s811.loopia.se (Postfix) with ESMTP id 6D2B0137C4A2 for <my.email@gmail.com>; Tue,
  9 Aug 2022 17:37:20 +0200 (CEST)
Received: from s811.loopia.se (localhost [127.0.0.1]) by s811.loopia.se (Postfix) with ESMTP id 5E8D914501A5 for <my.email@gmail.com>; Tue,
  9 Aug 2022 17:37:20 +0200 (CEST)
X-Virus-Scanned: amavisd-new at outgoing-smtp.loopia.se
X-Spam-Flag: NO
X-Spam-Score: 1.389
X-Spam-Level: *
X-Spam-Status: No, score=1.389 tagged_above=-999 required=15 tests=[ALL_TRUSTED=-1, RDNS_NONE=2.399, T_SCC_BODY_TEXT_LINE=-0.01] autolearn=disabled
Received: from s811.loopia.se ([127.0.0.1]) by s811.loopia.se (s811.loopia.se [127.0.0.1]) (amavisd-new, port 10024) with LMTP id KsfSaTvAnePA for <my.email@gmail.com>; Tue,
  9 Aug 2022 17:37:20 +0200 (CEST)
Received: from s874.loopia.se (unknown [172.22.191.5]) by s811.loopia.se (Postfix) with ESMTP id 3A09F14501A7 for <my.email@gmail.com>; Tue,
  9 Aug 2022 17:37:20 +0200 (CEST)
Received: by s874.loopia.se (Postfix, from userid 31018783) id 38F3FEB40F; Tue,
  9 Aug 2022 17:37:20 +0200 (CEST)
X-Loopia-Auth: domain
X-Loopia-Domain: bryntum.com
To: pmiklashevich <my.email@gmail.com>
Subject: Topic Reply Notification - "[FORUM] Email notifications are treated as phishing attack"
From: <forum@bryntum.com>
Reply-To: <forum@bryntum.com>
Sender: <forum@bryntum.com>
MIME-Version: 1.0
Message-ID: <310cd3d2775262042f9aa95448941c5c@www.bryntum.com>
Date: Tue, 09 Aug 2022 17:37:20 +0200
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: phpBB3
X-MimeOLE: phpBB3
X-phpBB-Origin: phpbb://www.bryntum.com/forum
Снимок экрана 2022-08-09 в 23.45.19.png
Снимок экрана 2022-08-09 в 23.45.19.png (280.89 KiB) Viewed 180 times
Снимок экрана 2022-08-09 в 23.46.32.png
Снимок экрана 2022-08-09 в 23.46.32.png (304.16 KiB) Viewed 180 times
Снимок экрана 2022-08-09 в 23.47.57.png
Снимок экрана 2022-08-09 в 23.47.57.png (147.38 KiB) Viewed 180 times
Снимок экрана 2022-08-09 в 23.49.55.png
Снимок экрана 2022-08-09 в 23.49.55.png (464.47 KiB) Viewed 180 times

Pavlo Miklashevych
Sr. Frontend Developer


Post by mats »

Thanks a lot, we'll look into it!


Post by pmiklashevich »

The problem is solved! Good job!

SPF: PASS with IP 93.188.3.37

Снимок экрана 2022-08-11 в 10.57.29.png
Снимок экрана 2022-08-11 в 10.57.29.png (212.32 KiB) Viewed 150 times

Pavlo Miklashevych
Sr. Frontend Developer


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