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Post by kmistry »

Hi Bryntum,

We are currently trying to adopt the CycleResolutionPopup to use when there is a cyclical dependency within Gantt.
However, we are experiencing problems with it and when testing it out on the Bryntum Salesforce Demo it appears to make Gantt freeze/break when a cycle is created and the popup is used.

Attached is a video demonstrating the issue - Gantt "freezes" when a cycle is created and happens when ANY resolution option is used.
In our own code we are experiencing an issue where if we select the "Cancel and Revert changes option" it still makes the breaking change which creates the cyclical dependency, perhaps these issues are related?

This is an urgent issue that we need fixing as soon as possible as it's blocking the adoption of this feature for us. We have instances where cyclical dependencies are being loaded into gantt and it is causing it to break and "freeze" straight away.

Thanks in advance.

Krish

Attachments
Screenshare - 2025-09-02 5_10_24 PM.mp4
(3.5 MiB) Downloaded 15 times

Post by ghulam.ghous »

Hi,

I can see the issue in our demo org and opened a ticket to resolve this issue. https://github.com/bryntum/support/issues/11863

Please subscribe to the ticket to keep track of updates.


Post by dolive »

Hi,

This issue is a critical blocker for our team as cyclical dependency issues breaking Gantt are being raised by our customers and we would like to be able to resolve them.

Is there any update on the timeline for this being addressed?


Post by ghulam.ghous »

Hi there,

I have pinged our PM about this issue and he has bumped the prio for this issue to highest possible level - High Priority. We cannot give you an exact timeline but high prio tickets are usually tend to be resolved in 2 to 3 weeks usually. So please subscribe to the ticket to keep track of updates on the ticket.


Post by dolive »

Hi there,

Is there any update on this issue?


Post by marcio »

Hey there,

Unfortunately, no updates. Thanks for your patience.

Best regards,
Márcio

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Post by dolive »

Hi there,

We are requesting an update as this is still a major issue for us.

Thanks.


Post by ghulam.ghous »

Hi there,

We understand that and we have already marked this as a blocking issue for the next release i.e. 6.3.4. PR is already under review. Hopefully we will get it merged soon.


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