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Dear,
I renewed only my Gantt license, but my license for other products (TaskBoard, Scheduler, Calendar, Grid) expired in 12/2025.
I want to update these other products to versions that were released before my license expiration date (Dec 2025).
Why am I receiving a 403 Forbidden error when trying to install these versions via npm?
Am I not allowed to download older versions released before my license ended, even though they are within the valid license period?
Could you clarify how I can access versions released before Dec 2025 for products whose support I did not renew?”
Hey aatrash89,
Thanks for reaching out.
Usually, it's an authentication issue, as you may need to re-login to the npm registry using your Customer Zone credentials.
Also, if you registered with a different email when renewing your Gantt license, you may need to re-authenticate.
Try to re-authenticate with npm, verify your license status at customerzone.bryntum.com to confirm which products show expired licenses.
If possible, could you please provide the exact version you are trying to use?
Best regards,
Márcio
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