[REACT] Authentication token seems not to be valid for @bryntum/calendar

[kinetic]

Hi - I am updating the following packages to v5.6.7:

"@bryntum/calendar"
"@bryntum/calendar-react"
"@bryntum/scheduler"

...logged into npm on the command line following the instructions as per https://www.bryntum.com/products/calendar/docs/guide/Calendar/npm-repository#login, @bryntum/calendar-react and @bryntum/scheduler have installed with no problems.

When trying to install @bryntum/calendar, I'm getting the following error, seems to indicate that the auth token stored in .npmrc file is not valid for all 3 packages?:

Error.png (25.62 KiB) Viewed 355 times

ErrorLog.png (164.35 KiB) Viewed 355 times

As per the error instructions, tried logging in again but the same error occurs.

In the profile area we do have different keys for the licenses on scheduler and calendar, however it seems strange the token would be valid for scheduler and calendar-react but not calendar.

Hopefully you can help! Please ask if you need any additional details.

Thanks in advance

[sergey.maltsev]

Hi!

calendar-react is free package, which doesn't require license, so it can be installed under login with Scheduler license.

Please make sure you have one login which have both licenses in Customer Zone.
Please contact Bryntum licensing department for the details.

[kinetic]

Thank you for a super-quick response, and for the explanation! I will get in touch with the team.

[sergey.maltsev]

Hi!

Could you please use npm login with the email, which has both active licenses in Customer Zone?

Please reach me in PM with email which was used for npm login if you still have installation problems.

[kinetic]

Hi,

I have tried again but unfortunately the issue seems exactly the same, with the same error. It seems I am not authorised to direct message you as I am fairly new to the forum, but I did send a message to the contact form yesterday, including the details of this thread. You should find both my account and personal work email on there.

Regards

[sergey.maltsev]

Hi!

Please try to login with product.engineering@k.... email.

[kinetic]

Hi,

I have tried again and the error is still the same, token is invalid!

[sergey.maltsev]

Hi!

Please try all of the below instructions and reply what you have received on each step.

1) Login to Customer Zone (https://customerzone.bryntum.com/login) with email which you want to use for npm.
Open "Licenses" section on the left and check your licenses there. Calendar and Scheduler both should exist.

2) Logout from repository

npm logout --registry=https://npm.bryntum.com

3) Remove global system .npmrc file and .npmrc file which may exist in project folder.
See https://bryntum.com/products/calendar/docs/guide/Calendar/npm-repository#-npmrc-locations here

4) Setup registry and login again

npm config set "@bryntum:registry=https://npm.bryntum.com"

for npm v8:

npm login --registry=https://npm.bryntum.com

for npm v9:

npm login --auth-type=legacy --registry=https://npm.bryntum.com

5) Create new empty folder and try installing both products

npm install @bryntum/calendar@5.6.7
npm install @bryntum/scheduler@5.6.7

Waiting for your reply.

[kinetic]

Hi Sergey,

Thanks very much, not sure which step was the one that fixed it but both packages installed with no error this time.

We appreciate your help!

[sergey.maltsev]

Hi!

Great to hear that! Thanks for the information!